Our web site is designed to deliver the best possible online shopping experience to our customers, featuring safe and encrypted transactions. Method of Payment For your convenience we accept the following forms of payment: Discover VISA MasterCard American Express Check or Money Orders Parkhill Jewelry charge accounts Checks or money orders must be denominated in U.S. dollars. Checks must be drawn on a U.S. bank, have the customer's name imprinted, and must also have a valid nine-digit bank routing number (ABA code), located on the bottom of the check. Please Note: Payments by check may delay your order. If you are in the United States, payments by personal check typically delays your order about seven to ten business days. There will be a fee for any returned checks. Sales Tax Sales tax is charged only on orders sent within state of Pennsylvania If shipped within the state of PA we will automatically add a 6% tax to the total purchase price. Security We are committed to deterring fraud. We utilize both online and offline technology to prevent fraud and to provide customers with a safe and secure online shopping experience. The following procedures may affect your order: All Internet orders will be voice verified with the cardholder. Some orders will be verified with the cardholder's bank. We regret any inconvenience this policy may cause, however, our focus is on protecting the customer. Please contact our office if you have any questions (717) 394-4444. For security reasons, all deliveries must be made to a physical address (No P.O. Boxes) and an adult signature is required to complete the delivery. Out of Stock In the event an item is out of stock or you have requested a size not currently on hand, you will be notified by e-mail of an approximate ship date. Delivery Standard shipping is free with purchase. Our average production time, from online order to delivery, is under 7 business days. Stone settings and elaborate designs usually require 3 to 4 additional days. Parkhill Jewelry offers an express delivery service for most items. There is no express shipping between Friday 3:00 P.M. and Sunday inclusively, Eastern Standard Time. The order confirmation is sent by email on the business day following the order. Please contact us if you do not receive confirmation by then. Parkhill Jewelry sends express orders either with Federal Express, the U.S. Postal Service's Priority Mail UPS or Express Mail. Before signing for your package, please ensure that it is not ruptured or damaged. Parkhill Jewelry cannot be held responsible for theft or loss once you have signed for your package. Please double-check delivery address in the order form and in email order confirmation. A $15.00 service fee is charged for items that require reshipment due to address error. Parkhill Jewelry can refuse international orders if shipping to particular destination is problematic or unreliable, in which case we will notify you immediately. Returns We are confident that your purchase from Parkhill Jewelry will meet or exceed your expectations. If however you need to return an item the maximum delay for returning an item for exchange or refund is 10 days after delivery. Before returning a product, you are required to contact Parkhill Jewelry in order to establish return authorization. Clients can choose to insure their return package or not, although it is recommended they do. No written reference to jewelry, diamonds, or any other identifiable luxury related words should appear on return package in order to avoid theft during transportation. Parkhill Jewelry cannot be held responsible for return shipping losses. The restocking fee for refunds is 20% of purchase price (minimum $35.00) Product must be unworn and in original packaging. Diamonds, gemstones and express service charges are not refundable. Clients assume shipping costs of returns, except if the return is due to an oversight on Parkhill Jewelry's part, in which case return shipping costs are reimbursed. Refunds will only be issued after returned item as been received and inspected by Parkhill Jewelry. Disclaimers Products and other information stated in this site are subject to change. Parkhill Jewelry makes every attempt to insure accuracy of this Web site. Parkhill Jewelry is not responsible for any technical or typographical errors, either malicious or unintentional. In the event that a product is listed at an incorrect price due to type or programming error, Parkhill Jewelry can choose to refuse transaction.

5 West Main Street, Ephrata, PA 17522 - (717) 733-8800

sales@parkhilljewelry.com